Integration Program Manager

Full Time

Austin, Texas, United States

Job description

Scismic is supporting the growth of a biotech technology company!

We are hiring a few Integration Program Managers to manage projects that deliver high-quality customer implementations of the company's flagship software. This is a highly visible role that requires a blend of technical project management expertise, industry experience and strong interpersonal skills when collaborating with customers and colleagues.


Here are some fun things you'll get to do:

  • Collaborate with internal implementation Field Application Science (FAS), Application Engineering (AE) and Quality teams to deliver agile integrations of our software for laboratory, clinical or manufacturing operations in a variety of settings (i.e.early stage research through commercially viable cell & gene therapy manufacturers)
  • Own all elements of project management lifecycle, including:
    • Become the customer's key point of contact for all aspects of the implementation project while supporting the team in managing scope, change requests and quality 
    • Leading customer meetings (kick-offs, joint steering committees (JSCs), status meetings, etc.)
    • Building, managing, and tracking project plans in JIRA using agile / scrum methodologies
    • Supporting integration teams in facilitation of requirements gathering and the translation of requirements into user stories and JIRA tickets
    • Coordinating and facilitating QA testing and user acceptance testing
    • Gather and mitigate, risks and escalate risks and issues to leadership via internal and external status updates when required
  • Enhancing company relationships with existing customers by:
    • Identifying potential business expansion opportunities across and within organizations
    • Partnering with the implementation team on preparing Statements of Work for upselling and expansion
    • Build and expand knowledge and understanding of laboratory, clinical, manufacturing operations, cell & gene therapy industry trends
    • Advocate for continuous improvement of processes and technology
       
 

What will make you a good fit?

  • Bachelor’s degree (at a minimum) 
  • At least 3 years of technical project management experience, preferably in systems integration
  • Work experience in diagnostic, pharmaceutical, or biotechnology industries (at least one of these is a must)
  • Experience with agile, scrum, Kanban or other software development approaches
  • Experience with Jira, Confluence, Project and/or other project management tools
  • Must have experience in implementing digital transformation projects
  • Exposure to high rate of change and growth environments 
  • Ability to thrive in fast-paced and deadline-driven customer-facing environment
  • Ability to work quickly while maintaining strong attention to detail and accuracy
  • Ability to learn complex technical application systems
  • Strong communication and organizational skills
     
 

What will make you stand out? (aka "these would be a plus!")

  • Relevant experience specifically within scientific, clinical and/or manufacturing environments/industries
  • Specific educational focus or background in life science or business operations
  • Relevant program or project management experience specifically within systems integration
  • Familiarity with life science laboratory operations
  • Experience with software in FDA-regulated environments (GxP, CAP/COLA/CLIA, 21CFR)
 

The Hiring Process:

  • A phone call with one of our hiring managers to learn more about the role and your background (~30 minutes)
  • Quick conversation with someone from our talent team
  • A technical take home assignment, if applicable
  • Interviews with 2-3 members of the team
  • Final interview with hiring manager
 

Even if your experience and skills do not exactly match the job description, we value passion and curiosity and recognize that everyone comes with a unique background and perspective. If you’re not sure if you meet the qualifications of the role, we encourage you to apply anyway!

 

EOE STATEMENT

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability status, protected veteran status or any other characteristic protected by law. Even if your experience and skills do not exactly match the job description, we value passion and curiosity and recognize that everyone comes with a unique background and perspective.

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